AXIS Body Worn Live - User Manual Setup Guide

With AXIS Body Worn Live, body worn camera users can stream live video over wireless or mobile networks. Operators can view the live video, and let the camera users know that they are watching it. In a map view, operators can also view the location of cameras that are currently streaming live video.

To get started with AXIS Body Worn Live:

1. Turn on cloud extensions in your body worn system

2. Create a My Axis account

3. Connect your body worn system to AXIS Body Worn Live

4. Enable end-to-end encryption

5. Enable live streaming

6. Enable location

7. Add wireless networks

8. Synchronize time

1. Open AXIS Body Worn Manager.

2. Go to .

3. Select a Region.

4. Note

   • The region is the geographical location where your metadata is stored. For more information about metadata, see Evidence data and metadata.
   • You can only change the region by resetting the body worn system.

5. Click Connect.

6. Click Connect to confirm.

For more information about cloud extensions, see Cloud extensions in the body worn solution user manual.

A My Axis account gives you an Axis identity and access to our cloud-based systems and services, such as AXIS Body Worn Live. You can skip this step if you already have a My Axis account.

1. Go to My Axis – Create Account.

2. Enter your information and click CREATE ACCOUNT.

1. In AXIS Body Worn Manager, go to .

2. Click Start AXIS Body Worn Live setup.

3. Accept the end user license agreement.

4. Click the link Start AXIS Body Worn Live setup.

5. Log in to your My Axis account.

6. Click to create a new organization, containing one folder. You will become the organization owner for the whole organization. See Organizations, folders, and user roles.

7. Go to AXIS Body Worn Manager and copy the authorization code.

8. Go back to the authorization step and paste the code.

9. If you want to specify in which country to store evidence data, click Advanced settings and select an option from the list.

   If you don’t specify a country, all data is stored in the region defined in AXIS Body Worn Manager. For more information about evidence data, see Evidence data and metadata.

10. Click Finish.

    A 30-day trial license for AXIS Body Worn Live is automatically activated.

End-to-end encryption ensures secure communication between the body worn cameras and AXIS Body Worn Live. To learn more, see End-to-end encryption.

1. Go to AXIS Body Worn Live and sign in using your My Axis account credentials.

2. Go to Settings.

3. Click Generate keys.

4. If you want to reuse the private key to be able to view the video streams in another browser or on another computer, click Download.

   It’s optional to encrypt the keys.

5. Click Copy public key.

6. In AXIS Body Worn Manager, go to .

7. On the AXIS Body Worn Live card, under Public key, click Add.

8. Type a name for the public key.

   We recommend that you give the key a name that helps you identify the computer and browser that uses the private key, for example “John’s Chrome browser”.

9. Paste the copied public key.

10. Dock all cameras that belong to the body worn system.

Instead of generating one key pair for each browser where you use AXIS Body Worn Live, you can reuse an already downloaded private key. By reusing the key, you only need to store one public key in AXIS Body Worn Manager.

1. Go to AXIS Body Worn Live and sign in using your My Axis account credentials.

2. Go to Settings.

3. Click Import keys.

4. Browse to the key and select it.

The public key has a public key thumbprint, which you can use to verify the end-to-end-encryption. You can find the public key thumbprint in both AXIS Body Worn Manager and in AXIS Body Worn Live. To verify the end-to-end encryption, compare these two thumbprints and make sure they’re the same.

In AXIS Body Worn Manager, the public key thumbprint is located in the list of public keys on the Cloud page under AXIS Body Worn Live.

In AXIS Body Worn Live, the public key thumbprint is located on the Settings page under End-to-end encryption.

We recommend dedicating a camera profile for live streaming to minimize the number of licenses used. See Licenses

1. Open AXIS Body Worn Manager.

2. Go to .

3. Select the camera profile you want to enable live streaming for.

4. Under AXIS Body Worn Live, turn on Streaming.

It’s possible to view the geographical position of cameras that are currently streaming live video. To be able to view their position, you must enable location.

1. Open AXIS Body Worn Manager.

2. Go to .

3. Select the camera profile that you enabled live streaming for.

4. For each camera model, turn on Location and turn off Power saving mode.

The body worn camera must be connected to a wireless or mobile network to stream video. For wireless networks, the body worn camera uses networks assigned to the camera user. You can assign a wireless network to the camera user either through camera profiles or directly to the camera user.

Option 1: Assign wireless network through camera profile –

You can add one or more wireless networks in AXIS Body Worn Manager and assign them to different camera profiles. For instructions, see Assign wireless network through camera profile in AXIS Body Worn Manager.

Option 2: Assign wireless network directly to the camera user –

You can assign a wireless network directly to a camera user, either in AXIS Body Worn Manager or in AXIS Body Worn Assistant. In AXIS Body Worn Assistant, the camera users can add wireless networks on their own. This is especially useful if you have many camera users, and want to use many individual wireless networks. When you assign a wireless network directly to the user in AXIS Body Worn Manager, it overrides any network assigned through the camera profile. When you assign a wireless network directly to the user in AXIS Body Worn Assistant, it overrides any other assigned network. For instructions, see Assign wireless network directly to the camera user in AXIS Body Worn Manager or Assign wireless network directly to the camera user in AXIS Body Worn Assistant.

1. Open AXIS Body Worn Manager.

2. Go to Settings > Camera.

3. Under Wi-Fi networks, click Add.

4. Enter the Name (SSID) and Password for the wireless network.

5. Click Add.

6. Go to .

7. Select the camera profile you want to assign the wireless network to.

8. Expand the AXIS Body Worn Live panel.

9. Select a wireless network to assign it to the camera profile.

10. Go to Users and select the camera user you want to assign the wireless network to.

11. Select the camera profile that has the appropriate wireless network.

1. Open AXIS Body Worn Manager.

2. Go to and select the user you want to add a wireless network to.

3. Click .

4. Enter the Name (SSID) and Password for the wireless network.

5. Click Add.

1. Open AXIS Body Worn Assistant.

2. Go to Camera.

3. Tap the pen icon .

4. Enter the wireless network name and password, and tap OK.

To add users to AXIS Body Worn Live, you as organization owner start by inviting them to your organization. The users accept the invitation. The organization owner then assigns user roles. For more information about the different roles, see User roles.

As an organization owner, you invite users to your organization. The users must have My Axis accounts.

1. Go to Identity and Access Management.

2. • If the cloud region in AXIS Body Worn Manager is set to Europe, go to Identity and Access Management.

   • If the cloud region in AXIS Body Worn Manager is set to North America, go to Identity and Access Management.

3. Click SIGN IN and sign in using your My Axis account credentials.

4. Select the organization containing the folder that represents your body worn system.

5. Click CONTINUE.

6. Click INVITE USER.

7. Enter the email address for the person you want to invite. This is the email that the person uses for their My Axis account.

8. Click SEND INVITE. The user is added in the list of invitees, and receives an invitation by email.

The invitation is valid for seven days. When the user accepts the invitation, see Accept invitation, you can assign the different AXIS Body Worn Live roles to the user, see Assign user roles.

As an AXIS Body Worn Live user, you need to accept the invitation to the organization.

1. Open the invitation email.

2. Click the link in the email. This takes you to Identity and Access Management.

3. Click SIGN IN and sign in using your My Axis account credentials.

4. Click ACCEPT ALL INVITES.

The organization owner assigns user roles to the AXIS Body Worn Live users.

1. Go to Identity and Access Management.

2. • If the cloud region in AXIS Body Worn Manager is set to Europe, go to Identity and Access Management.

   • If the cloud region in AXIS Body Worn Manager is set to North America, go to Identity and Access Management.

3. Click SIGN IN and sign in using your My Axis credentials.

4. Select the organization containing the folder that represents your body worn system.

5. Click CONTINUE.

6. Go to Folders.

7. Note

   If you want one user to have a certain role in multiple body worn systems, you can give them the role for a parent folder. To read more about folders and user roles, see Organizations, folders, and user roles.

8. Select the folder that represents your body worn system.

9. Click ADD ACCESS.

10. Under Users, select the users you want to assign the role to. You can select multiple users.

11. Under Roles, select Administrator or Operator.

12. Click ADD.

To move a body worn system from one organization folder to another, you must first disconnect the system from the current folder and then connect it to the other one.

1. Open AXIS Body Worn Manager for the system you want to disconnect or move.

2. Open the context menu in the top bar and click About.

3. Take note of the System name and System ID.

4. Go to AXIS Body Worn Live and sign in using your My Axis credentials.

5. Go to settings.

6. Under Connected systems, identify the system you want to move and click Disconnect.

7. Connect the body worn system to another organization folder by following the instructions in Connect your body worn system to AXIS Body Worn Live.

To make sure the operators in the security operating center (SOC) get notified when a new live stream starts, you can set up the system to send notifications automatically. You set up a connection between your organization and the security operating center.

1. Go to Settings.

2. Click + New SOC integration.

3. Enter the URL for the security operating center.

4. Optionally, click Sign messages and enter a payload signature. This is used on the receiving end to verify that the notification comes from the correct source.

5. Click Add.

The organization is a virtual representation of your Axis system installations, and it’s at the center of your body worn cloud services. When you create a new organization, it contains one folder. The person who creates the organization becomes the owner of the whole organization.

• The organization connects your body worn system to your AXIS Body Worn Live licenses.

• The organization connects your body worn system to the AXIS Body Worn Live users.

• The organization owner can add AXIS Body Worn Live users to the organization. See Invite users.

• You can structure the organization into folders and sub-folders. Typically, a folder represents a physical site or location of a body worn system within an organization.

• You assign different user roles to AXIS Body Worn Live users on folders. Sub-folders inherit roles from their parent.

• If you assign a user the operator role on a certain folder, they can only view live streams from body worn systems that are connected to that folder.

To create an organization, you need a My Axis account.

There are two different user roles in AXIS Body Worn Live:

Operator –

Views and acknowledges incoming live streams.

Administrator –

Manages the AXIS Body Worn Live settings. When combined with the organization owner role, the administrator connects the body worn system to AXIS Body Worn Live, invites users, and assigns user roles. Administrators can also view and acknowledge incoming live streams.

The number of cameras assigned to users with a live streaming-enabled camera profile during a 24-hour period, averaged over the last week, determines how many AXIS Body Worn Live licenses you need.

The license model is the same whether you use fixed- or self-assign camera assignment.

We recommend dedicating a camera profile for live streaming to minimize the number of licenses used.

To learn more about licenses for Axis products and services, see AXIS License Manager user manual.

End-to-end encryption ensures that only the intended recipients can access the streamed video. A public key in each body worn camera and a private key in each browser using AXIS Body Worn Live enable this secure communication.

When a body worn camera streams live video, both evidence data and metadata is produced. In AXIS Body Worn Live you can choose between several countries for storing evidence data. Metadata must be stored in one of the main cloud regions (EU or US), which you select in AXIS Body Worn Manager when you turn on cloud extensions.

• Evidence data:

• Encrypted video and audio streams

• Encrypted incident positioning data

• Metadata:

• User-related, such as user ID, username, stream ID, and organization ID.

• Stream-related, such as start time, end time, and duration.

1. Go to AXIS Body Worn Live.

2. Sign in using your My Axis account credentials.

To start a live stream:

1. Double-press the function button on the body worn camera. The recording LED turns red, and depending on your camera model:

2. • The Wi-Fi® connectivity LED starts pulsing amber.

   • turns white.

3. When the camera has established a connection and started streaming to AXIS Body Worn Live, depending on your camera model:

4. • The Wi-Fi connectivity LED turns green.

   • turns green.

5. The camera provides feedback when the SOC (security operating center) operator acknowledges the stream, see View and acknowledge a live stream.

To stop the live stream and the recording, press and hold the recording button. Check the camera’s user manual for information about how long you need to keep the button pressed.

When a camera user starts a live stream, their body worn user name appears under Active streams. To view a live stream:

1. Go to streams .

2. Click the camera user whose video stream you want to view.

3. To switch between map view and live stream view, click and

4. To let the camera user know that you have opened the live stream, click . The camera vibrates to notify the camera user.

You can view live streams from up to four camera users next to each other. To create a group of camera users and view their live streams simultaneously:

1. Go to streams .

2. Click .

3. Type a name for the group.

4. Click and select up to four camera users.

5. Click Create.

6. To view the live streams, click the group name.

AXIS Body Worn Live saves all streams for 24 hours. To view recent streams:

1. Go to recordings .

2. Click the camera user whose video stream you want to view.

3. Click the stream you want to view.

If you want to find out where a camera user who is currently streaming live video is located and how they are moving, you can view the camera’s geographical position on a map.

1. Open AXIS Body Worn Live.

2. Go to streams .

3. Click a camera user who is currently streaming live video.

4. Click .